SUMMARY:

The Business Development Associate (BDA) is often the first point of contact a new potential client will have with a business when they are seeking information on the products and services the company provides. The main focus for a BDA, is to discover, identify and materialize new business opportunities for our company, which translates to increased revenue. When expertly performed on a consistent basis, new leads and opportunities are expediently directed to our in-house sales professionals to close and new business relationships are founded.

KEY RESPONSIBILITIES:

• Engage potential clients in our marketplace, through Professional Communication & Etiquette
• Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs.
• Communicate prospective client concerns or issues to sales management in an expedient manner.
• Coordinates the Sales Manager to provide exemplary service to Prospective Customers.
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
• Attending and participating in trade shows, conferences and other marketing events.
• Exhibit the ability to articulate our competitive position in the marketplace.
• Maintain awareness of pertinent prospective client information, document information within the CRM for reference.
• Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies
• Submit prospective customer engagement plans; schedule client meetings and action plans for follow-up.

MONTHLY ACTIVITY EXPECTATIONS & QUOTAS:

• Initiate and complete a minimum of thirty (30) calls per day to prospective clients/customers.
• Generate fifteen (15) sales qualified opportunities per month.
• Assist with efforts to meeting sales incentive

QUALIFICATIONS:

• Valid Driver’s License
• Microsoft Office proficiency required, especially in Excel, PowerPoint, and Outlook.
• CRM Experience (ConnectWise, Autotask, TigerPaw)
• Working knowledge of Managed Service Sales Process and Closing Documentation.
• Previous Administrative, Support in Clerical Environment experience.
• The ability to execute work expectations on a consistent basis.